Our full terms of use, privacy policy, anti-spam policy, and return policy. Last updated March 2025.
This Privacy Policy describes how Encore Products, Inc. ("Company," "we," "us," or "our") collects, uses, and shares information about you when you visit encorecollagen.com or purchase our products.
By using this website, you agree to the collection and use of information in accordance with this policy. You must be at least 18 years of age to use this site or make a purchase.
Encore Products, Inc. | 5036 Dr. Phillips Blvd #141, Orlando, FL 32819 | (407) 290-5443 | customersupport@encorecollagen.com
When you make a purchase or contact us, we collect:
When you visit our site, we automatically collect:
We use the following services that may collect data as part of their operation:
We do not sell your personal information. We may share it only in these limited circumstances:
We may share aggregated, anonymized data that cannot be used to identify you.
Under the California Consumer Privacy Act you have the right to:
If you are in the EEA, you have the right to:
To exercise any right, email customersupport@encorecollagen.com. We respond within 30 days.
We use cookies to improve your experience. Types used:
You can manage or disable cookies in your browser settings. To opt out of Google Analytics: tools.google.com/dlpage/gaoptout
We use SSL encryption and appropriate security measures to protect your information. Payment data is processed through Shopify's PCI-compliant infrastructure. While we take every reasonable precaution, no internet transmission is 100% secure.
We retain personal information as long as necessary to fulfill the purposes in this policy and comply with legal obligations. Order records are kept for a minimum of 7 years for tax and accounting purposes. You may request deletion subject to these requirements.
We only collect your email when you opt in. It may be used to confirm orders, deliver requested information, or send product updates. We never sell your email address.
To unsubscribe, use the link at the bottom of any email or contact us. Allow up to 72 hours for removal.
We comply with the CAN-SPAM Act. Report suspected spam to customersupport@encorecollagen.com.
We offer a 90-Day 100% Money-Back Guarantee. If you are not completely satisfied for any reason, contact us within 90 days of purchase for a full refund — no questions asked.
To return:
Florida residents pay applicable state sales tax. Free shipping on 3- and 6-bottle orders.
You must be 18 or older to purchase. By completing a transaction you authorize the charge to your payment method. Transactions are processed through Shopify's secure checkout. We do not store full card numbers on our servers.
Encore Collagen is sold through authorized distributors. A portion of each sale may go to our licensed distribution partners.
* These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Factors such as diet, exercise, and general health may influence effectiveness. Take only as directed.
Encore Collagen™ is a registered trademark of Encore Products, Inc. All rights reserved. Unauthorized use of this trademark is strictly prohibited.
All content on this website, including text, images, and graphics, is the intellectual property of Encore Products, Inc. and may not be reproduced without written permission.
We may update this policy at any time. The "Effective Date" at the top reflects the latest revision. Material changes will be communicated by email or prominent site notice. Continued use of this site constitutes acceptance of any revised policy.