Frequently Asked Questions

Everything You Want to Know About Encore Collagen Complex

Can't find your answer? Contact us at customersupport@encorecollagen.com or call 407-290-5443, M–F 10am–4pm ET.

About the Product
What is Encore Collagen Complex?

Encore Collagen Complex is a dietary supplement delivering 1,800mg of Premium Collagen Protein Complex per serving from five distinct premium sources — Bovine, Hydrolyzed Chicken, Pure Hydrolyzed Marine, Eggshell Membrane, and Avian Sternum Collagen Peptides. Together these sources cover all five collagen types (I, II, III, IV, V) your body uses to maintain joints, skin, tendons, blood vessels, and cellular structure. 90 capsules per bottle, 30 servings.

Why do you use five different sources? Can't you get all types from one?

No — different collagen types can only be sourced from specific origins. Type II requires avian or chicken sternum. Type I and III come best from bovine or marine sources. Type IV and V are most practically delivered through eggshell membrane. There's no single ingredient that can deliver all five types at meaningful concentrations. A true complete matrix requires five distinct sources.

What are the collagen sources and what types do they deliver?

Bovine Collagen Peptides → Type I & III (skin, tendons, blood vessels)
Hydrolyzed Chicken Collagen Peptides → Type II (cartilage, joints)
Pure Hydrolyzed Marine Collagen Peptides → Type I (skin structure, hydration) — Contains Fish (Cod)
Eggshell Membrane Collagen Peptides → Types I, III, IV, V (basement membrane, fiber organization) — Contains Egg
Avian Sternum Collagen Peptides → Type II + natural Glucosamine, Chondroitin & Hyaluronic Acid

What does it promote? What results can I expect?

Encore Collagen Complex is formulated to promote healthy joints and skin. Customers have reported improvement in joint comfort and reduced aches, better skin texture and hydration, reduced fine lines and wrinkles, stronger nails, healthier hair, and improved flexibility and mobility. Results vary and are most pronounced after consistent 90-day use.

Does it contain Glucosamine, Chondroitin, and Hyaluronic Acid?

Yes — these three compounds occur naturally in our Avian Sternum Collagen source. They are not added separately as synthetic ingredients; they're naturally present in the avian sternum matrix and form part of the synovial fluid complex that lubricates your joints.

Ingredients & Allergens
What are the full ingredients?

Active: Premium Collagen Protein Complex 1,800mg — Bovine Collagen Peptides, Hydrolyzed Chicken Collagen Peptides, Pure Hydrolyzed Marine Collagen Peptides, Eggshell Membrane Collagen Peptides, Avian Sternum Collagen Peptides.
Other Ingredients: Gelatin Capsules, Magnesium Stearate.
Contains: Egg, Fish (Cod).

Is it gluten free?

Yes. Encore Collagen Complex is gluten free, as certified on the product label.

Is it Non-GMO?

Yes. The formula is Non-GMO certified. No genetically modified organisms are used in any of the five collagen sources or the manufacturing process.

Is it hormone free?

Yes. All animal-sourced collagen in the formula is hormone-free across the supply chain.

Does it contain allergens?

Yes — this product contains Egg (from eggshell membrane collagen peptides) and Fish (Cod) (from marine collagen peptides). If you have known allergies to egg or fish, please consult your physician before use.

Safety & Manufacturing
Is it safe? Are there side effects?

Collagen is a food — not a pharmaceutical drug or synthetic additive. It is non-toxic and has no known side effects. The FDA has confirmed GRAS (Generally Recognized as Safe) status for collagen/gelatine. Our facility is FDA-registered and GMP-certified, and every batch is third-party lab tested before distribution. Pregnant or nursing mothers, children under 18, and individuals with known medical conditions should consult a physician before use.

Where is it manufactured?

Encore Collagen Complex is manufactured entirely in the United States in an FDA-registered, GMP-certified laboratory. We have never outsourced manufacturing overseas. Distributed by Encore Products, Inc., Orlando, FL 32819 USA.

What does "Third Party Lab Tested" mean?

Every production batch is sent to an independent laboratory (not affiliated with Encore) that verifies the potency and purity of the ingredients. This confirms that what's on the label is what's in the bottle — independently, not just by our own say-so.

Using the Product
How do I take Encore Collagen Complex?

Adults take 1 to 2 servings (3–6 capsules) per day, or as directed by your healthcare professional. For best results, take your capsules last thing before bed — your body's peak repair phase occurs during the first two hours of sleep (the alpha cycle). Capsules can also be taken before exercise for joint support during physical activity.

How long before I see results?

Most customers notice early improvements in joint comfort and skin hydration within 3–4 weeks. The most significant results typically appear around week 7 and continue building through a full 90-day cycle. We recommend at least a 3-bottle supply for a complete matrix rebuilding protocol.

How many capsules are in a bottle and how long will it last?

Each bottle contains 90 capsules — 30 servings at 3 capsules per serving. At 1 serving per day, one bottle lasts 30 days. At 2 servings per day (maximum suggested use), one bottle lasts 15 days.

Orders & Returns
What is your return policy?

We offer a 90-day money-back guarantee. If you're not 100% satisfied for any reason, contact our customer service team within 90 days of purchase. We'll refund your purchase price upon return of the product — no hassle, no questions.

How do I contact customer service?

Email: customersupport@encorecollagen.com
Phone: 407-290-5443
Hours: Monday–Friday, 10am–4pm Eastern Time
Address: Encore Products, Inc., 5036 Dr. Phillips Blvd #141, Orlando, FL 32819, USA

Still Have a Question?

Our team is available Monday–Friday, 10am–4pm Eastern Time.

Contact Us →